Payment Terms and Conditions

These Payment Terms and Conditions (“Terms”) apply to all invoices issued by 3k Maintenance (Trading as Trusted plumbing)(“we”, “us”, or “our”) for products or services supplied to the client (“you” or “your”).

1. Payment Terms

• Payment is due within 14 days from the date of the invoice unless otherwise agreed in writing.

• Accepted methods of payment include: [Bank Transfer / Credit Card / Direct Debit / Other].

2. Late Payment and Notifications

• If payment has not been received within one (1) day after the due date, we will notify you via email and attempt to contact you by phone to discuss the overdue amount.

• You may dispute the invoice within 7 days of receiving the notification. Disputes must be raised in writing and include clear reasoning or supporting documentation.

3. Overdue Accounts and Collections

• If payment remains unpaid for more than 90 days from the original due date, we reserve the right to:

  • Refer your account and invoice details to a third-party debt collection agency or legal service for recovery.

  • Report non-payment to appropriate credit reporting agencies as permitted under New Zealand law.

• You may be liable for any reasonable additional costs incurred in the recovery of the debt, including:

  • Legal fees

  • Debt collection fees

  • Administrative charges

  • Any material that is unpaid is owned by Trusted Plumbing and can be collected/removed to recover the cost.

  • Interest charges on overdue amounts 2% per month from the due date until payment is made in full)

4. Suspension of Services

• We reserve the right to suspend or withhold the provision of any ongoing services if your account remains overdue for more than 14 days, until full payment (including any late fees) is received.

5. Governing Law

• These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.